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Shipping Policy – MC Laser and Signs

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Effective Date: September 2025

At MC Laser and Signs, we strive to provide fast, reliable, and secure shipping for all of our laser engraving and signage products. This Shipping Policy explains how we handle processing, delivery, and shipping costs.

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1. Processing Time

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  • Custom Orders: Most custom or personalized orders take 3–7 business days to produce after the design proof is approved.

  • Non-Custom Orders: Ready-to-ship items are typically processed within 1–3 business days.

  • Orders placed on weekends or holidays will be processed on the next business day.

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2. Shipping Methods and Delivery Times

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  • We offer standard shipping within the continental United States. Delivery times vary by location and shipping method.

  • Estimated delivery times:

    • Standard Shipping: 3–7 business days

    • Expedited Shipping: 1–3 business days (if selected)

  • Shipping times do not include production time for custom orders.

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3. Shipping Costs

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  • Shipping costs are calculated based on package weight, dimensions, and destination.

  • Any applicable shipping fees will be displayed at checkout before you confirm your order.

  • Free shipping promotions may be offered at our discretion and will be specified in the promotion terms.

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4. Order Tracking

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  • Once your order is shipped, you will receive a tracking number via email.

  • Please allow 24–48 hours for tracking information to update after the order has been shipped.

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5. International Shipping

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  • Currently, we only ship within the United States.

  • International shipping may be added in the future; check our website for updates.

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6. Lost, Stolen, or Damaged Packages

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  • MC Laser and Signs is not responsible for lost or stolen packages once delivered.

  • If your package arrives damaged or defective, contact us within 7 days of delivery at [your email/phone]. Provide your order number and photos of the issue so we can resolve it promptly.

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7. Contact Us

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For questions about shipping, delivery times, or tracking, please contact us:

MC Laser and Signs
📧info@mclaserandsigns.com

📞 503 509 8592

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